Overview & Reviews

User Reviews:

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  Failed Lexus!!! - 2017 Lexus RX 350
  By RB - July 13 - 10:03 am

  Giving a single star due to droning noise and vibration issue and the hesitation issue of the 8 speed transmission.. please check out the details at club lexus online forum.. there are detailed discussions on these 2 issues (vibration & noise; hesitation) with the new RX 350.. Lexus gets an F grade on the RX re-design. BTW 450h, the hybrid version seems to be fine as it is not impacted by the above said issues... stay away from gas version until Lexus fix this issue.... my 2 cents.. disgruntled owner of a $59K MSRP 2017 RX 350.

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  RX 350 RIP - 2017 Lexus RX 350
  By AdamB - June 1 - 2:59 pm

  This is a rant from a frustrated 2007 owner. Sorry!.....I rented the 2017 RX350 for a couple of days while my 2007 RX 350 was in the shop. Ugh, I did try to maintain a positive attitude about this vehicle, but there was very little I liked about it. Yes, the outside styling is ugly, period, (I was embarrassed to be seen in it) but this time I got a good hands-on look at the interior. Where do I start? I totally dislike the huge cumbersome floor console between the front seats. My 2007 has space there. I can reach to the floor of the passenger side if I need to. The analog clock is annoying. Why put a shiny reflective rim around it, light up the hatch marks in the dark, but the hands remain unlit. You cant see the time during the day if the outside light is wrong for the clock, and at night, the hatch marks, although lit up, ...everyone knows where 1,2,3 is on a clock, but its the HANDS you need to see for the time and they are not luminescent. They are of shiny plastic. The things I see clearly in my older version are what are important to me - temperature (I am a farmer) and time. In this thing, I cannot read the displays behind the steering wheel unless I put on glasses that I cannot wear while driving! The trims are transformer-like and gaudy. Shiny silver plastic on some, dull grey plastic on others. And it looks like it was a kit assembled. The steering wheel has multiple parts that look cheap and has a dry cheap feel. My older version, aaaahhhh, so comfortable to the touch, clean, elegant yet sporty, rosewood and wonderful stitched leather that you find in a car twice the price. Perfect Japanese efficient elegance. The interior of this new version looks like a cheap Nissan, or an older american car when they used to add this and that, this gaudiness and that gaudiness, thinking it was "luxury" when it was only cheap looking gew gaw. This new version is noiser than my 2007. When stopped to make a turn across traffic, Id keep thinking there was a window cracked open when a car whizzed by. Perhaps its the added little window sections by the rear view mirrors? Then there is that huge thing sticking up in the center of the dash. Ugly. You cant get rid of it. It makes for a nice map if you need that (but, who doesnt use Google Maps now?) but otherwise, if you use the radio, that pay radio station is there in big text whether you want it or not and you have to take the attention off the road to cycle past it. And again, the metallic trim does not help, only clutters an already cluttered looking interior. Trying to use the mouse to get around that menu is horrible. Skips around and it takes many tries to land on the desired icon. Visibility in my 2007 is not great. Visibility in this 2017 is noticeably worse. Why havent they put in a double visor? Its been years and years now, and still no double visor? And, my coffee holder, to the left of the steering wheel, is GONE. The radio and air buttons below the dash are tiny and unreadable. I would have to memorize them in order to utilize them while driving.The style of this console looks like that of an old car of the 70s, cluttered, hard to read. Whether its old or young eyes looking at the console information, it should be VERY easy to read. For safety sake, for heavens sake. Shiny plastic, dull plastic, too many parts piled upon one another. Such an added expense IMO yet such a loss of elegance and style. The engine is probably more powerful than mine, yet, it has the exact same choke/dead zones when changing gears. We also have a Toyota Tundra that accelerates beautifully and does not have those annoying swallows when you want to accelerate. And, BTW, the dash is totally readable. I think its a 2011. I could go on and on but for what? The car I had once wanted to drive for the rest of my life is gone. RIP RX 350. My 2007 is near 250000 miles, costing my plenty of money now for repairs, as I still havent found a decent replacement. That perfect Japanese efficient elegance, is it gone forever?

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  Not a pretty face ! - 2017 Lexus RX 350
  By Robert Sarchet - May 21 - 10:01 pm

  I do not like the looks of the grill but you can not see it from the driving seats.

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  Great Second RX - 2017 Lexus RX 350
  By B. A. Smith - February 28 - 10:03 am

  This is my second RX, and my third Lexus. My first was the 2005 RX 330. I traded it in for this one with over 300K on it. The reason for the trade, repairs became more expensive and it was just pain time. I really miss the old RX 330, but I cant complain about this one. First and foremost, service at Lexus is exceptional. The service representative make you feel so comfortable, you almost want to hug her. Second and most of all, The car gains respect when riding down the road. I got the autumn shimmer, with the sunroof, heated and cooled front seats, and tow enabled package. Not sure what the package is called, but it was good enough for me. I tried the Mercedes GLE, Audi Q7, and Jaguar F Pace, but none came close to the price to value point that the RX 350 did. All I can say about that is go find out for yourself. The Q7 is a great car, but the price point could put you close to 70K. The final point I want to make is, my wife took the new RX 350 and I only get to ride it on the weekend. :)

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  RX350 Rear Main Seal Leaking at 200 Miles, - 2017 Lexus RX 350
  By Lexusma - February 24 - 11:11 pm

  Do a complete check on the NEW vehicle (if there is a oil leaking) before you sign the paper.

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  Very satisfying - 2017 Lexus RX 350
  By Durga Kanuri - January 17 - 3:37 pm

  Very comfortable and quiet ride.performs well.

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  Best Value and Price over any BMW X5 - 2017 Lexus RX 350
  By MGriffin - October 17 - 9:56 am

  The 2017 Lexus RX 350 Premium is far better than any of the BMW X5s. I know it is not a BMW as far as prestige and and sport driving ability but LEXUS has it all over BMW in terms of safety, technology, innovation and price! Hands down Lexus puts BMW in second place because BMW DOES NOT keep up with Technology like a premium package memory seats that auto retract upon exit (standard on RX h or 12.3 inch Navigation system (standard on RX h) or Heated and Ventilated front seats or 20 inch split five spoke alloy wheels or blind Spot Monitors. Standard on all RX models, Pre- Collision Systems and Pedestrian Detection and All Speed Dynamic Radar Cruise Control and Lane Departure Alert, Steering Assist and Lane Keep Assist (all Standard) You could pay over $75,000 for a BMW with similar packages or pay less than $57,000 for a Lexus with the same equipment. I paid way , way less. Closer to $50,000 on a GREAT deal for Lexus! BMW has priced themselves out of the market! Go get a 2017 Lexus RX 350 and drive the Ultimate Satisfaction Machine !

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  Purrrrrfect for our needs - 2017 Lexus RX 350
  By Mike on Lake - October 5 - 9:08 am

  Spectacular luxury and comfort. Voice recognition outstanding. Very good get up and go. Bought on end of month at end of Golden Sales Event, reasonably good value for luxury car. Super good detail inside. Time will tell about reliability but I expect very good. Chose RX 350 over Volvo XC 90 except for 3rd seat Lexus IS hands down nicer vehicle. Plus was worried about XC 90s 4 cylinder turbo & super, much unknown

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  Terrible for a Lexus -- cant wait to sell it. - 2017 Lexus RX 350
  By Unhappy Lexus Owner - August 1 - 6:37 pm

  I was coming out of an Acura MDX into the Lexus RX 350 Fsport. I am very disappointed in the vehicle and with Lexus. 1.) The cars with headsup display come with a windshield that causes headlights and streetlights to be duplicated (like being cross eyed). After taking pictures and getting a Lexus service tech to ride in the car in darker weather, they agreed there was a problem. At first Lexus (corporate) said it was defective glass and replaced the windshield. When the problem still existed they found an engineer that knew that there was different glass for cars with HUD. Their solution was to put the glass from non-HUD equipped vehicles into my car. This glass then made the HUD blurry and duplicated and rendered it useless. I eventually got my money back for the HUD since its now useless. During this experience, I found that using polarized glasses eliminated the problem. I shared with Lexus dealer and corporate and received the response "we trust our engineers to solve the problem." So I found a solution that costs about $100 -- a clear, polarized window film would solve the problem. Instead they want to break the factory seal on the windshield and put in a $1500 windshield rendering the HUD useless. 2.) I have less than 15K miles on the car and have rattles in the drivers door and the roof. Of course the dealer cannot reproduce the issue. 3.) Rear hatch struts werent lubricated correctly and squeal loudly. 4.) Entertainment software usability is very poor and not intuitive. It doesnt remember your last media setting and turns off when using bluetooth connections. 5.) Mouse is too sensitive and creates a safety issue to use when driving (even after adjustment). 6.) The overall fit and finish of the car feels cheap. When shutting doors it sounds like hollow metal slamming. Ive had lower end cars that dont sound like that. 7.) No remote start without a paid subscription. For a 2017 luxury car, how can this not be a standard feature? 8.) The Mark Levinson stereo is definitely not worth the money. It is NOT surround sound, not tuned to be balanced for different music types, and sounds like the rear speakers dont work. The base stereo sounded better. There are some nice features on this car, but it is significantly lacking overall quality in many areas putting it below low end car makers like Kia and Hyundai. The biggest issue is how Ive been treated by Corporate Lexus when dealing with the HUD windshield issue, but combined with everything else this car is a huge waste of money.

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  Luxury Yes - SUV Yes - 2017 Lexus RX 350
  By Paul J. - July 8 - 10:38 pm

  I’m a Lexus fan and this is my 3rd. First SUV. Getting into the SUV market wasn’t easy for me. I loved my GS 350 and it had low mileage. The one and only reason to go to a SUV was so I could see around the one in front of me. Congested freeways in Southern California requires one to see brake lights several cars ahead in traffic. Ever been in a freeway which turns into a parking lot? It happens here. Anyway the majority of vehicles on the road are SUV’s it seams. So I got one simply to have a better view of the road ahead. Here is the review. 1) this is a luxury vehicle with a soft, quiet comfortable ride. If you live on or frequently windy roads, do you want a soft ride? For my tast it is too soft. 2) acceleration is OK but nothing like my GS 350. Since both the GS and RX have 3.5 liter engines I expected similar acceleration. Disappointing that isn’t the case. On the other hand driving slower and being more patient isn’t a bad thing but I miss the fun factor. 3) braking? No problems but I do believe my sedan was more responsive and would stop in a shorter distance. That is a feeling since no actual comparison was made. I may have been happier with the Lexus RX 350 Sport model as I was accustomed to a sportier vehicle.